Chief Operations Officer

When is the Chief Operations Officer (COO) Service right for your business?

Some of the main clues the remote COO Service will help are:

  • Your business has fewer than 70 employees and does not have a team member who has operations scaling experience.
  • You don’t have time to dedicate to increasing the efficiency of your operations.
  • You work and struggle daily in your business because you don’t have a systematized product/service delivery process.
  • You need to strengthen and solidify your operations leadership team.
  • Your business operations need to grow to handle more customers.
  • Your operations team is delaying the delivery of your products/services because of information bottlenecks, which can lead to dissatisfied customers.
  • You need specialist support to help you increase business efficiency based on the big picture of your business.
  • You need an expert to identify the gaps in your operations processes and provide solutions (without creating more work for you).
  • You don’t have time to take an operations systematization course and want an expert to do it for you.
  • You need an experienced COO who knows which areas to improve to increase the profitability of your company quickly.
  • You need a COO to liaise between the CEO and the operations team to diplomatically align perspectives and work toward improving operations.

You need an expert to help you put your operations training manuals together.

When you have staff turnover, you need to hire a new staff member – and that staff member needs to be trained.
With one staff member, this is fine. But when you have to train 2, 5 or 10+ staff per month, you need to leverage your time by creating an operations manual that captures your knowledge and best practices so your new staff members can start delivering quality work right away. 
When you are creating an operations training manual, you want to make it right the first time, ask the right questions and document the right information so that your staff will actually use it.
Not only is this important for training staff, but it is important for staying ahead of your competitors. 
Why? Capturing your operations best practices to produce better results than you competitors is important. 
And, equally as important, having a system to capture innovation to improve your operations quality and speed are essential to moving your business ahead of and staying ahead of your competitors.
At SalesStrategy.ca, our COO service helps you systematize your organization – it might sound like this would take a very long time but, for our expert COOs, it takes a lot less time than then you might think.

Our Chief Operations Officer (COO) Service gets you:

  • Greater operational efficiency and speed of product/service delivery.
  • Management of operations without the headache and based on systematized processes.
  • Creation of operating process systems with the purpose of streamlining work and scaling your business.
  • The ability to raise the level and quality of the operations of each product/service and its delivery.
  • A clear idea of what is working, what isn’t, and what will be done to improve business operations.
  • Strategic plans to address gaps and risks your company is facing that will strengthen your market share and keep you ahead of your competition.
  • Continued improvement in your systems and processes to continually increase the efficiency and growth of your business.
  • Make your business scale by implementing technology.
  • Improved operations processes to reduce delivery bottlenecks.
  • Constant monitoring of operations to evaluate and improve the financial and operational performance of the business.
  • Improvement in your company’s product/service delivery strategies and resources.
  • Improvement in the productivity of your employees and in the performance of your business by equipping your employees with what they need to be maximally productive
  • A dedicated COO for a fraction of the cost – you only pay for what you need.

After experiencing the results from the Chief Operations Officer (COO) Service our clients have reported benefits such as:

“Last year we closed big deals in my business and I had to fully focus on them so I didn’t have time to spend on our recurring revenue side of the business. I wanted to make sure we got those jobs and continued to grow our business, so I decided to hire SalesStrategy.ca’s Chief Operations Officer Service. It was great how they systematized the service delivery of the recurring revenue side of our business, made sure everything ran smoothly, and equipped our operations team so that they are prepared to scale.”

“I had many pending projects to manage in my business and I couldn’t do it alone. I wanted to systematize the operational processes of my business to make my work easier. I hired SalesStrategy.ca’s Chief Operations Officer Service and they helped me to restructure and make the processes better. Now everything is fully systematized, my team works smoothly, and I have time to spend on other projects.”

“My business started to grow rapidly and I had to fire one of my key employees because he was doing a bad job. I hired a new person, but then I got so many clients that I needed more help. I hired SalesStrategy.ca’s COO and he made sure that the information that was needed to reach my new hire and all of our team members was ready. He actually systematized my business. Now my business can operate at a higher level and I can focus more on closing sales. My fractional COO is covering the operations side, and the profitability of my business has increased. My business is now running like I always dreamed it would – in automatic mode.”